Improving transport traceability in Health Care

We created a transport tracking app for drivers to manage their workload so that they could digitise a paper-based process.

Background

Health Edge Solutions are a leading provider of track-and-trace technology for healthcare institutions in the UK.

The Health Edge Application (HESSDA) allows for tracking instrumentation through the decontamination process. Sterile Services Departments (SSD) use the software to record the decontamination process.

The Problem

The original application was developed by a single engineer, and could not keep up with the growth of the business.

Users of HESSDA, track instrumentation throughout the decontamination and sterilisation process.

After kit arrives on site at the hospital, users will record it's arrival, then again during it's use on a patient, and finally when it is despatched to the SSD. But there has not been a way for delivery drivers to track the contents of their vehicle after they had left the SSD.

The drivers would record their activity on paperwork. At the start of their route, at each stop and at the end, they completed paper forms, which are then handed back to the SSD.

Drivers were not given information on which items were a priority, so they would pick up whatever was ready. This resulted in issues in scheduling and during surgical procedures.

Health Edge Transport Mobile App
Health Edge Transport Mobile App
Health Edge Transport Mobile App
Health Edge Transport Mobile App

The Solution

To develop a transport tracking app, fed by tracking information from HESSDA. The app includes a to-do list for the driver's route, and removes the need for any paperwork.

The transport tracking app removes paperwork and closes the loop so everything is traceable all the way through the process.

Within the mobile app, the driver can:

  • Complete vehicle checks before their route
  • Record items dropped off and picked up at each stop
  • Mark items returned to SSD at the end of the route
  • Add emergency jobs to their list
  • Log breaks and stops during their journey

This means that HESSDA now tracks the entire journey, so their customers can reply on complete traceability of all their kit.

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